(https://northcountycycleclub.org/wordpress/wp-content/uploads/2023/11/TwoJerseys.jpeg) (https://northcountycycleclub.org/clothing/)
The 2023 kit store is now open. The store closes on November 28.
Full details are on the club clothing page (https://northcountycycleclub.org/clothing/).
I considered buying the kit and actually added the jersey to the cart. Unfortunately there's no option to buy the Apex version which is the only version that I'm interested in. Life's too short to be riding in the cheaper gear. All the kit manufacturers are having big sales of their top tier gear, the best chamois pads are so much more comfortable than the next level down, well worth the extra cost.
I got the Apex bottoms with a Volare sport cut jersey (the Apex top is "Race Cut" only, and I'm not exactly race cut. :) )
Anyway, here's the link to the Apex bottoms (https://teamstore.agile-sportswear.com/shop/custom/cycling/bottoms-cycling/north-county-cycle-club-apex-cycling-bottoms-pro-levelyellow-design/). Is that what you're after JP?
Please post links to the pink apex jersey and bibs, thanks
The main clothing page (https://teamstore.agile-sportswear.com/store/north-county-cycle-club/) has all of the options on it.
Specifically, here is the
Pink Apex Jersey (https://teamstore.agile-sportswear.com/shop/custom/cycling/jerseys/north-county-cycle-club-apex-elite-cycling-jersey-pro-levelpink-design/) (unisex and race cut only)
Pink Apex Bottoms (https://teamstore.agile-sportswear.com/shop/custom/cycling/bottoms-cycling/north-county-cycle-club-apex-cycling-bottoms-pro-levelpink-design/)
Did anyone else order bibs but got shorts? At least they didn't charge me the extra $5.
I believe that happened to me. I got both the wrong jersey (the size was correct, but I wanted the Volare Sport and ended up with the Volare Race in that size), as well as the regular shorts instead of bibs. I was sure I chose the correct options when I placed the order, since I had the model and style logged in my phone the day of the fitting in the park. Makes me wonder how many other people had similar issues.
As a follow-on to my response to Paul Nevins' post regarding the bib/shorts issue, if anybody got a Medium Volare Race jersey, and wants one that's a little more snug, I'd be happy to swap my Small for a Medium. Probably a long shot, but ya never know... ;)
It sucks, I haven't worn shorts in years bibs rule!
Dave, Nevins, do you guys have your invoice from teamstore@ascendsportswear.com ?
-- Ken C-P
Unfortunately I deleted my order email around the time Aspen sent the shipping notice email. Talked to Sean and he said that he *may* be able to access the original orders, so hopefully that's the case.
I found mine, I didn't pay enough attention to the details 😿. I did select bibs but the order confirmation came back with shorts.
I do believe this is a user interface error at Agile. I also was "sure" I ordered bibs and received shorts. I logged in to check my original order and it does say "Shorts" just like the invoice in the package and the item itself. I've only worn bibs for years. I thought this was simply my failing to check my order when I clicked Submit and was willing to live with it, since they fit perfectly, look nice, but just have that extra bit of elastic where I don't like it. Then, at the Wed Clippers ride today, one of the other riders said he thought he was ordering bibs for both he and his wife. He also got Shorts. This seems to be more than a coincidence that we could all be making the same mistake. On the other hand, Jim Hutchings ordered bibs, got bibs, also the extra jacket and loves every piece of the new kit.
Ken, you can include me in this list as well as 2 others on today's Wed ride. Yes, I have my invoice, both email from Nov 9 and I also logged into my Agile account at https://teamstore.agile-sportswear.com/my-account. It matches what came in the package and has no mention of bibs. I evidently glossed over the email I received, but from memory I swear I had selected bibs. I was also charged charged $5 less and just didn't notice it. I was willing to accept my user error, but hearing about Dave, Paul, and the other 2 who I just met today, makes me think something else is going on - UI confusion?
Quote from: kcpurcell on January 17, 2024, 10:02:10 AMDave, Nevins, do you guys have your invoice from teamstore@ascendsportswear.com ?
-- Ken C-P
So will the club be contacting Agile to see how they will respond? I might wear the shorts on a quick training ride but definitely not for more than a half hour or so.
Sean said he would contact Agile as soon as he returns from skiing in Mammoth. I wore mine yesterday for Wed Clippers. I'm not sure what they would do with a return other than trash it, unless they thought they could resell. If it turns out to be their mistake, I hope they offer a way to repair their goof. You may have to wait a week or so for Sean and Agile to hash it out.
I don't see how it could be fixed. Even if they added straps the annoying waist band would still be there. If I was the customer service person I'd probably offer a new pair of bibs at a substantial discount. I doubt that it would be worth it for Agile returning them then selling them through a discount site.
"Fix" certainly doesn't mean adding straps, but figuring out how to get us new bibs without pain if it is their error. Wait and see.
I went back and looked at the options on our club choices, and I agree with what Karl said. It seems like some of the UI pull-down options on the selections just didn't register with the company. Certainly, the bibs/shorts was one of them, and I would say that the "cut" option on the jerseys may not have registered correctly either.
I just tested the order page (logging in to Agile, going to my order, click on an item) in both Safari and Chrome, but I couldn't make it do the wrong thing.
From a UI point of view the Bottoms page is not optimal - the bibs are pictured in the primary position on top, with shorts underneath, but the selection default is set to Shorts. Similarly the default jersey cut is Race cut. A better UI design would be having the default be something invalid like "CHOOSE A CUT", forcing the user or the UI to make a choice. But that's water under the bridge at this point.
Sean will have more news for us after talking with Agile.